We can ______ that shipment will be made in due time.

A. assure                                                 

B. ensure you

C. sure                                                    

D. ensure

We are ______ you for sending us your latest catalog and samples required.

A. thank                                                  

B. thankful

C. grateful to                                           

D. thank to

We shall lodge a claim for all the losses ______ as a result of your failure to ship our order in time.

A. occurred                                             

B. reoccurred

C. incurred                                              

D. damaged

Enclosed are sample parts ______ some of the problems we encountered.

A. which showing                                    

B. in which show

C. from which show                                 

D. showing

You will find the shipment ______ and we look forward to more opportunities of serving you.

A. satisfactory                                          

B. satisfaction

C. satisfied                                              

D. satisfying